James Fox
Welcome to James Fox Cigar & Whiskey Store.

This website contains tobacco and alcohol related products and images. To enter our store, you must confirm you are over the age of 18, the required age to purchase tobacco and alcohol products. Please click on the link below for confirmation and to enter our store.





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Shipping & Returns

Order Process

This website is managed from our James Fox Cigar and Whiskey Store on Grafton Street - all orders received over the web are processed, fulfilled and dispatched from our store. Stock selection for your orders is carried out in store.

The stock items shown on this website are linked with our retail system stock, so what you see is what is fulfilled - there is no product substitution on our orders. If a product is out of stock, it will show as such and then be removed from sale through the website. Please note there is a short time lag in updating stock, and therefore it is possible that a product will be out of stock but be shown available for sale for a short period until stock levels synchronise. In the case that what you order is not in stock, we will notify you swiftly.

We offer for sale rare and sought after cigars, pipes and whiskey, and we are prepared to withhold stock from sale for a short period of time for potential customers.

Orders placed Monday to Friday before midday will be processed and dispatched on the same day. Any orders placed after 12pm or on weekends will be processed and dispatched on the following working day.

Emails received in the course of the online ordering process will be answered promptly by one of our retail staff members. Alternatively, if you phone us on +353 1 6770533 , you will be able to get in touch with a member of staff on the shop floor with all our inventories on hand to help you through your product selection, or specific requirements.

If for any reason you are uncomfortable entering credit card details online, please be assured that we use the safest security systems, however, if you are still not satisfied, feel free to contact us to arrange alternative payment methods.

Tax rates and VAT Free orders

All orders shipped within the European Union are subject to the current VAT rate (23%), which is included in the displayed price.

Orders shipped to countries outside the European Union are VAT excempt and the VAT rate will be deducted from the price on checkout.

Please note that all orders collected in our store are subject to the current VAT rate of (23%).

Delivery

James Fox uses registered post from "An Post", the Irish Postal Service for all domestic deliveries. International deliveries are handled by AnPost and Deadline Couriers.

Due to postal restrictions, we are unable to send any spirits or liqueurs outside Ireland and Northern Ireland by registered mail. Liquids can only be delivered with courier service for the said items.

The following shipping and handling charges apply:

(1) Click & Collect.

Click & Collect orders can be collected for free from our store in Grafton Street, only for persons over the age of 18. Please allow some time for your order to be prepared before you arrive for collection. Please note that all orders collected from the store are liable for VAT.

(2) Deliveries to Ireland and Northern Ireland.

Delivery to Ireland and Northern Ireland can be made with An Post Standard Service (up to 500 grams) or by An Post Express Mail for next working day delivery (up to 10kg). For orders over 10kg, special arrangements will be made.

Domestic Shipping Rates:

Weight An Post Standard (Untracked) An Post Express (Tracked)
0.100 kg €4.50 €8.50
0.250 kg €5.50 €8.50
0.500 kg €7.00 €8.50
up to 1kg not available €8.50
up to 2kg not available €8.50
up to 3kg not available €8.50
up to 4kg not available €8.50
up to 5kg not available €8.50
5kg to 10kg not available €8.50

(2) International Registered Mail Deliveries to Great Britain, EU and the Rest of the World.

Delivery to all Great Britain, European Countries and the Rest of the World is calculated upon checkout, depending on the weight of your order. We regret that we cannot ship liquids abroad through Registered Mail due to postal restrictions. Maximum weight for international shipping with this option is 5kg.

Please note that if you complete an order of liquid items with international delivery you will be charged for the value of your order but your order will not be processed.

Registered Post International Shipping Rates:

Weight Great Britain European Countries Rest of the World
0.100 kg €14.00 €14.00 €14.00
0.250 kg €15.50 €15.50 €15.50
0.500 kg €16.95 €16.95 €16.90
1 kg €20.95 €20.95 €25.75
1.5 kg €25.75 €25.75 €35.50
2 kg €50.75 €57.50 €57.50
3 kg €60.60 €69.60 €69.60
4 kg €66.50 €84.90 €84.90
5 kg €72.50 €100.00 €100.00

(3) International Courier Service to Great Britain, Europe, USA and the Rest of the World.

We can now offer expedited International Courier Service to Great Britain, Europe, USA and the Rest of the World for parcels up to 5kg, in association with Deadline Couriers (DHL & UPS).

Courier Service is the only available method for shipping liquids (Spirits and Liqueurs) internationally. 

Courier Service Shipping Rates:

Weight Zone 1
Zone 2 Zone 3 Zone 4 Zone 5 & 6 Zone 7
1 kg €37.50 €42.50 €45.50 €50.50 €58.50 €72.50
2 kg €40.50 €50.50 €53.50 €58.50 €70.00 €85.50
3 kg €44.50 €58.50 €62.50 €71.50 €80.50 €98.50
4 kg €52.00 €66.50 €75.50 €77.50 €91.00 €113.00
5 kg €59.50 €78.00 €91.00 €95.50 €104.00 €129.50

Zones:

Zone 1: United Kingdom
Zone 2: Belgium, France, Germany, Italy, Luxemburg, Monaco, Netherlands, Channel Islands
Zone 3: Austria, Denmark, Finland, Greece, Portugal, Spain, Sweden
Zone 4: Iceland, Liechtenstein, Malta, Norway, San Marino, Switzerland
Zone 5: Albania, Belarus, Bosnia, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Hungary, Poland, Turkey
Zone 6: USA, Canada, Mexico, Puerto Rico
Zone 7: Rest of the World

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